Whether you like it or not, software as a service (SaaS) has become extremely popular amongst both individuals and companies. But how good of an idea is it?
The past decade or so has seen an ever-increasing number of people turning towards software as a service (SaaS) providers to meet their computing needs.
Popular examples include Gmail, Google Drive, Google Docs, Jira, etc., but hundreds if not thousands of other companies both large and small have started offering SaaS. Some of their offerings are free and others require the user to subscribe.
This all sounds fine and dandy and there are certainly a lot of benefits, but is it all rainbows, fairies and roses? Or is there a darker side to it as well? Should everyone jump on the bandwagon or are there still reasons for sticking with more traditional applications installed locally on a user’s machine?
Those are some of the questions we are going to be exploring here.
The Basics
First of all, let’s start by establishing a few of the basics of SaaS.
What is SaaS?
For the purposes of this article, we will be looking at the offerings that provide full-fledged applications on the internet. They run in a browser and/or as an app on a smartphone or tablet and are available from any modern device with an internet connection.
The data produced in or by the application is saved on a server and is only accessible by the user through the application itself. In most cases, an internet connection is required to even use the application at all.
Here are some popular examples:
- G Suite (Google Docs, Gmail, etc)
- Jira Cloud
- WordPress.com (not WordPress.org)
- Blogger
- Salesforce
- DocuSign
- Slack
- etc
There are, of course, examples of SaaS that are more open such as WordPress.org or Jira Server which allow you to download the software and install it on your own server. However, we are only going to focus on the closed systems for now.
Who Uses SaaS?
Users range from private individuals looking for an easy and convenient way to get stuff done on their digital devices to large, multi-national corporations who are looking for a way to outsource part of their IT expenses as well as a way to provide a secure, consistent, centralized way for their employees to do their work and collaborate online.
The new and sudden challenges faced by companies to keep their employees productive and working during the current COVID-19 pandemic has driven even more to use SaaS.
So now that we’ve covered some of the basics, let’s get to the good part.
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